Tips for responding to negative reviews [infographic]

Today’s average customer is online and connected and every individual has a voice and a platform to share their experiences and opinions of the businesses they engage with — and these perspectives matter. In fact, 86 percent of consumers report reading reviews for businesses and most read up to 10 reviews before …

10 ways to boost ecommerce this holiday season

The holidays are not a reason to take a break when it comes to ecommerce, but rather an occasion to make adjustments to increase sales. Here are ten ways to help boost ecommerce this holiday season: 1.Customer Appreciation  There are a number of ways to transform a casual customer into …

David Ortiz Shares First Photos of Himself Since Shooting

Big Papi is back!David Ortiz vowed he’d be back in his first remarks after he was shot June 9 in his native Dominican Republican, and on Sunday, he posted the first pictures of himself on Instagram since… This story uses functionality that may not work in our app. Click here …