How to stop wasting resources to improve the customer experience

Are you wasting valuable resources trying to improve customer experience? 70% of leading companies say that it is a top priority [1], but many don’t know where to start. They see customer experience as isolated touchpoints: physical stores, mobile apps, web store, social media. While it is important to improve …

Dodgers Great Don Newcombe Has Died at Age 92

Cy Young Award-winning pitcher Don Newcombe, considered one of the all-time great Dodgers and one of the storied franchise’s final links to Brooklyn, died at age 92, the team announced Tuesday. Photo Credit: Getty Images This story uses functionality that may not work in our app. Click here to open …

How an HVACR supplier increased their speed to market and online sales with a modern ecommerce platform

Johnstone Supply, a Portland, OR-based HVACR resource and supplier for contractors of all sizes, prides itself on having the “largest selection of genuine OEM parts in the industry, with replacements for nearly every major brand”. Along with its broad product inventory, the company offers superior customer service, technical advice, and training seminars to …